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New Agent - Contracting & Certification Instructions

Welcome to Allwell! We are pleased that you would like the opportunity to sell our MA and MAPD plans. Prior to marketing or selling any Allwell Medicare products, you MUST follow each step below to ensure accurate completion and efficient processing of your Agent Agreement.

Agent Qualifications

Becoming a new Agent with Centene to offer our Allwell products is simple! Completing the steps below will ensure you are eligible to market and sell our Medicare Advantage products.

Step 1: Licensing & National Producer Registration

Visit the State Department of Insurance website(s) to view and complete the requirements on becoming a licensed Agent for all the state(s) in which you intend to market and sell Allwell Medicare Advantage products.

Please note: You must have the required line of authority to proceed.

Step 2: AHIP Fraud Waste & Abuse and Compliance Exam

Complete and pass the Annual AHIP Certification training for the applicable plan year.

  • Go to our Certification Site and complete the registration process 
  • Take the AHIP Fraud Waste & Abuse and Compliance exam and obtain your AHIP Certification of Completion. Please retain a copy for your records. 

Note: If you have already completed the AHIP Fraud Waste & Abuse and Compliance certification, you can transmit your training transcript to our Certification Site, which will ensure your AHIP completion is automatically linked.

Step 3: Allwell Certification Training and Exam

Complete and pass the Allwell Medicare Advantage Product training for the state(s) in which you intend to market and sell in.

Please note: Be sure to review the training content and attest to all the state(s) in which you would like to contract/market Allwell products.

Important Note - At the completion of the Allwell Certification course, you will be able to save the completion certificate to retain for your records as well as upload the documentation during onboarding.


Agent Onboarding

Step 1: Contracting – Agent Onboarding Process

New Agents must submit an Onboarding request via the Broker Online Self Service Tool to proceed.

Note: If you are working with an upline or agency firm, please work with them to get contracted with Centene so that your relationship with that agency is captured correctly.

 

Working with an Upline?

Selling Agent – Contact your perspective upline to receive an invitation to contract.


New Users

To begin, please create an account by registering for the Online Broker Self Service Tool

Independent Agents

(Not Associated with an Upline or Agency Firm)

Create an Account

Step 2: Ready to Sell Notification

Allwell will send you an email advising that you are ready to begin marketing and selling Medicare Advantage plans for us for the state(s) listed on the onboarding request as long as all state-level requirements have been satisfied.

You cannot market or sell any Allwell Medicare products until you receive a confirmation email from Allwell acknowledging your application submission was successful and completion of both the Fraud Waste & Abuse and Compliance Exam and the Allwell Certification Training has been received.

Step 3: Broker Portal Access

After you received the ready to sell notification email from Allwell, you are now able to create an account through our Broker Portal to view your book of business and commissions statements.

To create an account please visit: Broker Portal Website

Important Note - Your Broker Portal website account access is separate from the online Broker Self Service Tool Account and needs to be accessed separately.


Need Assistance?

If you need assistance, please call

Contracting
WellCare Agent Services
at 1 (866) 822-1339
Hours: Monday- Friday 8:00 a.m. – 8:00 p.m., EST

2020 Plan Information
Medicare Broker Services
at 1 (844) 202-6811
Hours: Monday – Friday 9:00 a.m. – 5:00 p.m., all time zones (excluding holidays)